Complaints & escalation Guide 001
Hospital complaint pathway
A step-by-step guide to raising concerns and making a complaint about care in a Queensland hospital — and what to do if it isn't resolved.
Read guide
Free patient guides
Complaints & escalation
How to raise concerns, make a complaint and take it further if it isn't resolved.
2 guides
-
Complaints & escalation Guide 002
The Office of the Health Ombudsman
What the Office of the Health Ombudsman (OHO) does, how to prepare before you lodge a complaint, and what might happen next.
Read guide
No guides match that yet.
Try a simpler word, clear the filters, or tell us what you're looking for — it helps us decide which guide to write next.
One step at a time
Not sure which guide you need?
Answer one question and we'll point you to the right steps and the right guide.