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Accessibility

Accessibility

We want everyone to be able to use this website — including people using assistive technology.

Our commitment

This site is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. It uses a typeface designed for low-vision readers, strong colour contrast, clear focus indicators, and works with a keyboard and screen readers.

Helpful features

  • A “Skip to main content” link at the top of every page.
  • An urgent help bar with emergency and support numbers.
  • Guides as readable web pages — not just PDFs — that print cleanly as checklists.
  • Text can be resized up to 200% without loss of content.
  • Animations are reduced if you’ve asked your device to reduce motion.

Tell us about a problem

If something on this site is difficult to use, please email us and tell us the page and what happened. We’ll do our best to fix it — and to get you the information another way in the meantime.