Referrals & waiting lists Resource #6
Specialist waitlists & referrals
How public hospital referral categories work, what to do while you're waiting, and how a referral can be upgraded if your condition changes.
At a glance
- Category 1: target within 30 days. Category 2: 90 days. Category 3: 365 days.
- Ask your GP which category you were given and where the referral was sent.
- If your symptoms worsen, go back to your GP — or seek urgent care if severe.
What is a specialist referral?
Your GP may refer you to a public hospital outpatient clinic or a private specialist if they believe you need specialist care. Waiting times vary depending on urgency, specialty and availability.
Public hospital referral categories
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Category 1
Target within 30 days, for urgent conditions.
-
Category 2
Target within 90 days, for conditions requiring specialist assessment.
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Category 3
Target within 365 days, for routine conditions.
These are target timeframes and may vary depending on clinical circumstances and hospital demand.
While you're waiting
Your ticks stay on this screen only — nothing is sent or saved.
Common questions
Can my referral be upgraded?
Yes. If your condition changes, your GP can provide updated clinical information asking the hospital to review your referral priority.
Can I choose a private specialist?
Yes. Ask your GP about private options if you have private health insurance or choose to self-fund.
Don't wait if things get worse
If your condition suddenly becomes severe or you develop concerning symptoms, seek urgent medical care rather than waiting for your specialist appointment. In an emergency, call 000.
Want a hand with this?
We can help you understand the pathways available, organise your information and point you to the right organisations. We can't give medical or legal advice, but you don't have to work it out alone.
General information only. This guide is not medical or legal advice — seek professional advice for your circumstances. In an emergency, call 000.
