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Townsville Community Support Network

A pilot connecting caring local volunteers with adult hospital patients in Townsville who have little or no family, friends or support nearby.

  • Pilot underway
  • Pilot program
  • Townsville

How it started

A simple act of kindness

When QHW became aware of a patient in Townsville who needed basic essentials and had nobody locally to turn to, members of the community stepped forward to help.

Their response showed us that sometimes the support a person needs isn’t complicated — it’s simply having someone willing to show up.

Someone willing to show up

What volunteers do

Practical, non-clinical support

Help depends on each request and what volunteers are comfortable with. It may include:

  • Essentials

    Delivering donated clothing or toiletries.

  • Local errands

    Helping with simple, approved local errands.

  • Connections

    Connecting people with community resources.

  • Friendly company

    A little human connection during an isolating hospital stay.

Safe and supported — for everyone

  1. Every volunteer is screened and inducted

    Before joining the network.

  2. Clear boundaries protect patients and volunteers

    Support is practical and non-clinical.

  3. No roster, no minimum commitment

    You choose when you're available and whether to accept each request.

  4. Volunteers never spend their own money

A simple belief

  • People matter.
  • Kindness matters.
  • And no one should have to face hospital alone.

Thank you, Townsville

Register your interest

Tell us a little about yourself. There's no obligation — registering simply starts a conversation.

Required

Volunteers must be 18 or over.

Anything you would like us to know: past volunteering, work or life experience, languages you speak.

Name, how they know you, and a phone number or email for each. Not family members. We only contact referees after speaking with you.

What happens next

  1. We'll contact you for a short, friendly chat.
  2. Screening and a brief induction, so everyone is safe and supported.
  3. You'll receive requests and choose the ones you're comfortable with.

No roster. No minimum commitment. You never spend your own money.

Campaign poster: Townsville Community Support Network

Help spread the word

Share the poster

Download the poster to share in your workplace, community group or social media. Every share helps more people hear about this.

Questions about this campaign? info@queenslandhospitalwatch.com.au